CUSTOMER REVIEWS

We are proud of our work and want to share some of our customer’s testimonials with you.

If you’re in the market for a new pool install, I highly recommend Pools123. From the initial consultation to the end of project, they were great to work with. – Read more
OMG, if you are looking for a top-notch pool builder with excellent service this is definitely the company to go with. After our sales first meeting with Joe, we were really impressed. Joe was extremely knowledgeable and non-pressure. Jose the construction lead was awesome as well. Jose even called me and kept me informed of any and every potential delay, he even called me while he was sick to keep me updated. 5 stars for customer service. I also need to mention Adriana, Laura, Sammy, and Donovan (I hope I have his name correct). This team was an absolute pleasure to work with. Adriana & Laura made themselves available for any and all questions. My wife said that she has never met any as passionate about pools as Sammy. Finally, Donovan was the Icing on the cake for great service. I highly recommend working with this team.
Has been a pleasure working with Pools123 San Antonio and we love our pool.
Josh and his folks were great to work with. The pool and it’s equipment work flawlessly, easy to maintain and it is truly beautiful!
They did an amazing job. The communication was perfect and project was completed in 2 weeks. John was awesome.
We started the first day of 2023 off with a splash in our new pool! We love it! Thank you to Pools 123 who did a fantastic job! Our pool was to this point under 15days! All we have left is the cool deck. Jeff Kemps and all the crew at Pools123 did an amazing job! Jeff was patient and answered all my questions and txt messages! Thank you Jeff for making this such a great experience. 2023 will be filled with many days swimming and relaxing by the pool! Happy New Years!
Project manager was awesome! Seamless process, easy to work with! Highly recomend these guys! We had pool installed, decking and cool deck coating
Best fiberglass pool company around. Josh and Jeff are an amazing team. They were there every step of the way.
We could not be happier with our pool, along with the service provided by John and the team from Pools123. What we hope for in working with any contractor is good communication, generally accurate timelines and budgets, respectfulness, and responsiveness when issues arise and we found Pools123 to be wonderful in every one of those areas. They were exceptional during the permitting process, handling everything before construction started, providing support with the final inspections, and scheduling was very easy. Every single one of their subcontractors was friendly and professional and two in particular truly went above and beyond for us – the electrician and Luis’ team that installed the pool. The price they quoted us was the price we paid – no surprises at the end, and we found that they did exactly what they said they were going to do during the year between when we signed our contract and the permits being closed. We’ve now been enjoying our pool for eight months, and even when I had a minor equipment issue that I couldn’t resolve on my own, John took the time to help troubleshoot it over the phone. We are so grateful that we chose Pools123 and would recommend them to anyone looking to put in a fiberglass pool.
Excellent service and great value. Don was a fantastic Project Manager and his crew provided quality work. This is our 3rd pool and was by far, the smoothest install. We’d recommend Pools123 to our family.
Josh does a phenomenal job! We absolutely love our pool and have had no issues!
We LOVE our pool.. we checked with other companies before we made our decision to go with Pools123.. Their quality, price and reviews made that decision easy.. We had a few hiccups on the way due to the pandemic and freeze but all worked out great.. thank you John and your whole team!!.. we are enjoying the view and the pool!!!!
Within 2 weeks of start of construction we have a finished beautiful pool and hot tub. The extra concrete patio and drainage ahs improved the backyard immensely as well. Donovan couldn’t have been more attentive, honest and responsive. All crews very professional, I can’t say I’ve seen harder working people to get the job done with perfection.
Jeff was our salesman very knowledgeable no pressure sales! The crew was quick and courteous. Couldn’t be happier!
We love our pool and we are so glad we finally decided to take this step. It can be overwhelming to go for such an investment, but not when you have someone like Josh to guide you. If you are still thinking about creating your own oasis, you found your destination. We are so pleased with Pools123 services, 10 days in and out and our pool was ready for TX summer. Thanks Josh and Pools123 for helping us making great memories!!!